At Miss Sprinkle Cleaning Service LLC, we are committed to providing professional, reliable, and high-quality service. To ensure an excellent experience for all our clients, we kindly ask you to read our policies before booking a service.

Estimates

• All estimates are completely free.

• Prices published on our website are approximate.

• The final price may vary after a property walkthrough or a detailed evaluation of the requested service.

Bookings & Reservations

• Appointments are subject to availability.

• We recommend booking in advance to secure your desired date and time.

• Last-minute services are subject to availability.

Cancellations & Rescheduling

• We appreciate it if any changes or cancellations are notified at least 24 hours in advance.

• Last-minute cancellations may affect your availability for future bookings.

Arrival Time

• We make every effort to arrive within the agreed-upon time frame.

• Due to traffic, weather conditions, or the time required at previous jobs, arrival times may vary slightly.

• If there is a significant change in our arrival time, we will contact you as soon as possible.

Property Access

• Clients must ensure access to the property on the scheduled date and time.

• If we are unable to enter the property upon arrival, a missed appointment fee may apply.

Pets

• We love pets!

• For the safety of our team and your animals, please let us know in advance if there are pets on the property.

• If a pet poses a safety risk, we kindly request that they be kept in a secure area while we perform the service.

Additional Services

• Any additional services requested on the day of the appointment will be subject to time availability and will incur an extra charge.

Valuables

• We recommend securing cash, jewelry, important documents, and high-value items before our arrival.

• While we work with the utmost care and professionalism, we are not responsible for items that have not been properly secured.

Accidental Damage

• If any accidental damage occurs during the service, it will be reported to the client immediately so we can find a fair and transparent solution.

Service Quality

• Our goal is to exceed every client’s expectations.

• If you have any concerns regarding the service received, please let us know within the first 24 hours so we can evaluate the situation and find an appropriate solution.

Payment Methods

• We accept Zelle, Venmo, Apple Pay, Cash, and Checks.

• Payment is due at the end of the service unless a different arrangement has been made in advance.

Safety

• Our team reserves the right to suspend or cancel a service if we determine that the working conditions are unsafe. This includes risks to physical well-being, the presence of hazardous materials, or situations that fall outside the scope of our services.

Thank You for Trusting Us

At Miss Sprinkle Cleaning Service LLC, we work with honesty, respect, and dedication to provide quality service and build lasting relationships with our clients. We appreciate the trust you place in our team and look forward to continuing to care for your home or business.